Deaf & Hard of Hearing Awareness
Empower your organisation with bespoke training designed to increase awareness, promote inclusivity, and build practical skills for communicating with both Deaf and Hard‑of‑Hearing (HoH) individuals who are part of your workforce or your cliental.
Deaf Awareness Training
Tailored Deaf Awareness Training for companies looking to create a more inclusive environment for Deaf customers and employees who use British Sign Language (BSL). Available as a half-day or full-day session, this training equips teams with the knowledge and confidence to communicate effectively and respectfully with the Deaf community.
Hard of Hearing Training
Unique Hard of Hearing Awareness Training designed to help companies understand the distinct experiences and needs of individuals who are hard of hearing. Unlike Deaf BSL users, many hard of hearing people navigate the hearing world with limited support. Available as a half-day or full-day session—raises awareness, promotes empathy, and provides practical strategies to improve communication and accessibility for colleagues and customers who are hard of hearing.
Combine Package
Comprehensive Deaf and Hard of Hearing Awareness Training, tailored to help companies foster a truly inclusive environment for all individuals with hearing loss. This training equips teams with the tools to support diverse communication needs in the workplace and beyond.
Meet our Instructors
Mila recently began her journey as a person with hearing loss, she’s passionate about supporting others on a similar path. Having grown up hearing, Mila understands how it can feel when hearing begins to change. Many people in this situation don’t recognize the challenges they’re facing—or know where to turn. Mila is here to help bridge that gap. With empathy, insight, and lived experience, she aims to inspire and guide others who are beginning to experience the world differently.
Marie was born hard of hearing and has spent her life navigating the space between the Deaf and hearing worlds. Often feeling too hearing for the Deaf community and too deaf for the hearing world, Marie has faced unique challenges that have shaped her identity with strength and courage. Through her journey, she has gained deep understanding and valuable insight into what it truly means to live between two cultures. Marie brings this lived experience into her training, offering empathy, knowledge, and a powerful voice for those who often feel unseen or misunderstood.
Rupal is profoundly Deaf and brings a wealth of lived experience to her role as a Deaf Awareness Tutor. Growing up in a hearing family, she first communicated through gestures and oralism, before discovering British Sign Language (BSL) in her twenties—a turning point that deepened her connection to the Deaf community. Rupal moves confidently between the Deaf and hearing worlds, using her resilience, communication skills, and personal journey to empower others. She offers practical tips and meaningful insights to help people better understand others—and be better understood themselves.
FAQs
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Why is this type of training important for our company?
Hearing loss affects millions of people in the UK, many of whom may be your colleagues or customers—often without your knowledge. Deaf and Hard of Hearing awareness training helps break down barriers, ensuring everyone feels included and understood. By becoming a more Deaf-friendly organisation, your company not only enhances communication and accessibility but also strengthens its reputation within the Deaf community. It’s a meaningful step toward building a more diverse, empowered, and inclusive workplace culture.
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Is this training suitable for all roles within our organisation?
Yes—if your company values equality and inclusion as part of its culture, then Deaf and Hard of Hearing awareness training is beneficial for everyone. No matter the role, all employees can benefit from understanding the barriers faced by Deaf and Hard of Hearing individuals on a deeper level. This awareness empowers staff to communicate more effectively, create a more inclusive environment, and be part of a meaningful shift toward positive, lasting change.
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Which package should I go for?
All of our training packages offer valuable insight, but for a deeper and more comprehensive understanding, the combined package is highly recommended. It explores a range of barriers faced by both Deaf and Hard of Hearing individuals, highlighting the diversity within these communities. Not all Deaf people are the same, and it’s crucial to recognise that a one-size-fits-all approach doesn’t work. The combined package equips your team with the tools and awareness needed to respond appropriately and confidently in real-life work and social situations.
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Can this training be tailored to our company?
Absolutely! While some core content is essential to every session, we fully recognise the value of making training relevant to your team. Elements of the training can be tailored to reflect the real-life situations your company and staff may face, ensuring it’s practical, engaging, and directly applicable to your workplace environment.